Privacy Policy

Your privacy is very important to me.

This policy explains how I collect, use, and protect any personal information you share with me through this website or during counselling sessions. By using this website or engaging my services, you are agreeing to the practices described here.

Information I Collect

• Personal details such as your name, contact information, and, where relevant, information about your child.

• Brief notes from counselling sessions, which are kept securely.

• Any information you provide through email, phone, or the website contact form.

How Your Information Is Used

I use your information only for the purpose of providing counselling services. This may include:

• Arranging and delivering sessions.

• Keeping necessary records for professional and legal purposes.

• Communicating with you regarding appointments or relevant services.

Confidentiality

Everything shared in counselling is treated with the highest level of confidentiality. Information is not shared with anyone else without your consent, except in specific circumstances required by law or professional duty.

These circumstances include:

• If I believe you, your child, or someone else is at serious risk of harm.

• If I am required by a court of law to disclose information.

• If there are safeguarding concerns regarding a child or vulnerable adult.

In such cases, I will always aim to discuss this with you first, unless doing so would increase the level of risk.

Data Storage and Security

• Session notes are stored securely and separately from your personal contact details.

• Electronic information is password-protected and paper records are kept in locked storage.

• Records are retained only for as long as necessary to comply with professional and legal obligations.

Your Rights

You have the right to:

• Access the information I hold about you.

• Request corrections if information is inaccurate.

• Request that your data be deleted, subject to legal and professional requirements.

Website Use

This website may collect basic information such as cookies or visitor analytics to help improve user experience. No identifying personal information is collected without your knowledge and consent.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact me directly